Independent Visitax Payment Assistance
(Cancun, Playa del Carmen , Cozumel , Tulum)
Independent Visitax Payment Assistance
(Cancun, Playa del Carmen , Cozumel , Tulum)
Important Information About Our Service
Our service is designed to help international visitors to the State of Quintana Roo securely process their mandatory tourism tax payment. This tax is required by the Mexican State Authorities.
Required by the State of Quintana Roo
For tourism, Business or medical
Available online Only
3 Easy Steps for Our Assistance Service
1. Complete Our Secure Form
Fill out our secure questionnaire by providing your names, email, age, and passport number.
2. Pay Our Service Fee
Our service fee and the tourism tax can be paid with your credit or debit card.
3. Receive the official state-issued QR code after the tax payment is processed through the government system.
We assist by securely forwarding your payment details to the state’s official tax portal on your behalf. The official government-issued payment confirmation with a Barcode will be sent to the provided email address, typically in 1 hour.
Who needs to pay Visitax
What is Visitax
Frequently asked questions
Who should pay the new tourism tax?
Visitax is a mandatory tourism tax collected by the state of Quintana Roo, Mexico, and is applicable to each foreign visitor. Our service helps you complete the payment process for the tax through the State of Quintana Roo’s Tax Administration.
Do children need to pay for Visitax?
Visitax is mandatory for all tourists despite their age.
How long does it take to pay and get the payment confirmation?
Completing our secure service form takes only a few minutes. After you submit your request and pay our service fee, our team will review your information and submit the tax payment through the official government system on your behalf. Most users receive the official government-issued payment confirmation (with Barcode) at their provided e-mail address, typically within 1 hour after the payment is processed.
Do I need a print copy of the Visitax payment?
We will send your official payment confirmation to the e-mail you provide. We strongly advise you to print a copy and keep it with your travel documents. You may be asked to show this proof of payment for each traveler in your group before boarding your flight or at security.
Can I pay the Mexico Visitax upon arrival in Cancun?
Yes, you have a few options. You can pay the tax directly on the official government website, you can pay in person upon arrival at the Cancun airport, or you can use our assistance service to process the payment for you in advance.
We recommend handling the payment online (either through the official site or our service) to avoid delays and long queues at the airport.
Do you need to be vaccinated against Covid 19 to visit Mexico?
(We are a document processing service and not a source for official health advice. This information is for general guidance only.)
No. As of our last update, Mexican authorities do not request proof of vaccination from travelers. However, please be aware that local restrictions can change.
Do you need a PCR test to visit Mexico?
(We are a document processing service and not a source for official health advice. This information is for general guidance only.)
No. As of our last update, no PCR test or other Covid-19 related test is needed to enter Mexico. Please note that this information can change quickly, and your home country may require a test for your return.
Do you have to quarantine when visiting Mexico?
(We are a document processing service and not a source for official health advice. This information is for general guidance only.)
No. As of our last update, there is no quarantine requirement for visitors entering Mexico. However, we recommend checking with your airline and the nearest consulate for the most up-to-date travel regulations before your trip.
NOTICE TO OUR USERS
This website is privately owned and operated; it is not the government portal and use of our service is optional.
Our users must know that we are a website managed by a private company. We are not to be associated with any government agency or body. The purpose of our website is to offer comprehensive service and customer support to everyone applying via our platform and to declare our independent status.
The service fee
We charge USD 68 for every Visitax document requested on visitax.us. This service fee includes the MXN 271 (around USD 18) collected by the Mexican state. Our users must know that they can apply directly with the state Mexican website managed by Servicio de Administración Tributaria de Quintana Roo at www.visitax.gob.mx/sitio/ where the tax is around USD 18 (MXN 271).
Our Assistance Service
Our customer support team is available 24/7 and will assist you in completing our questionnaire, receiving the official Barcode, retrieving lost payment confirmations, or any other help you might need.
To use our service to pay the Quintana Roo visiting tax, all you need is a valid email address and a credit card. After our team processes your payment, you will receive the official government-issued payment confirmation and Barcode to present to the authorities. We advise keeping a print copy with your travel documents for a faster checkout at Mexico’s ports of entry.
Remember: If you are traveling to Mexico’s Quintana Roo state as a tourist, you need to pay a tourism tax. The single-charge tax is valid for the whole period of your stay.
Our easy and fast online questionnaire will take less than 5 minutes to complete. If you need assistance or have any questions, our customer support team will be happy to help!