By using our Website or making a purchase you acknowledge that you are engaging with our “Service” and agree to follow these terms and conditions (“Terms and Conditions”). Everyone visiting the site is automatically bound by these terms, including customers, buyers, browsers, content creators and others who use the site.

The terms “you” and “your” refer, to individuals who complete an application on the Website for themselves or on behalf of another person known as the “applicant.” The terms “we ” “us,” and “our” specifically pertain to the Website.

Before accessing our sites services we recommend that you carefully read through our Terms and Conditions. By entering our Website you automatically agree to these Terms and Conditions. If you do not agree with any part of these terms and conditions you are not permitted to use our Website or any related services. If these Terms and Conditions are deemed an offer acceptance is explicitly limited, to them.

“We ” “Us,” “Our,” “Administrator,” “Service Provider,” and “the Company” all refer to the Website

Regarding Our Services

Our goal is to offer guidance on the Travel Authorization procedure, for Mexican travelers heading to Quintana Roo state. Our dedicated agents are here to assist in providing details about the application process and Mexican travel guidelines. However we do not provide counsel. Are not associated with any government entities. Should legal advice be needed we recommend consulting an attorney.

All content on our Website is sourced from outlets. Is based on current public information shared by Mexican authorities. While we aim for precision users are encouraged to use the information at their discretion.

For any queries or issues regarding the details presented on this Website please reach out to our customer service team.

Policy on Cancellations and Refunds 

Requests for cancellation and full refunds must be made prior, to initiating the travel authorization process. Refunds will be processed automatically if the travel authorization cannot be secured or is declined by immigration authorities.

Use of Cookies

Our Website utilizes cookies both session based and persistent ones.

These cookies play a role, in identifying users remembering preferences and improving the user experience. You can find information about cookie usage on

Categories and Details

  • Authentication : Provides accurate information and a seamless user experience for those logged in.
  • Security : Supports security measures. Helps identify activities.
  • Preferences, features and services : Enhances user satisfaction by retaining language preferences and communication choices.
  • Marketing : Aids in executing and monitoring marketing initiatives.
  • Performance, Analytics and Research : Assists in assessing the effectiveness of the Website and its Services.

Website Usage

By utilizing our Website you agree to use it for purposes. Any commercial use like resale or advertising is strictly prohibited.

Affiliate Programs

Currently there are no affiliate programs offered.

License, Website Design and Logo

All content, on this Website. Text, visuals, logos, software. Belongs to the Website itself. Is safeguarded by copyright and trademark laws.

Legal Disclaimer

This site is not affiliated with the government or any agency of Quintana Roo or other Mexican states; it operates as a owned enterprise. For any inquiries or correspondence please contact :


Automatic Agreement to Terms and Conditions

When you visit this website, you automatically agree to our terms and conditions each time. We

Right to Amend Terms and Conditions

We have the right to change or adjust these terms and conditions with immediate effect on any such changes.

Review of Amendments

It’s your responsibility as a visitor to check for any updates made to the terms and conditions.

General Conditions

Acknowledgment of Legal Adult Age

By accepting these terms, you confirm that you are of legal age in your country and state.

Usage with Minor Dependents

If you are not of legal age, you must get permission from a legal guardian to use our website.  

Prohibition of Unlawful or Unauthorized Use

Using our services in an unlawful or unauthorized manner that violates the laws in your jurisdiction is strictly prohibited.

Right to Refuse Service

We can refuse service if we believe the information provided is false or deceiving at any point. Any illegal activities will result in ending our relationship with you.

Last update: May 20, 2024