We keep travel simple for everyone 

Discover why travellers rely on us. 

Important Information About Our Service

This is a private, third-party payment processing service.

You can also complete the Visitax payment independently on the official Quintana Roo government website.

Our fee covers document review, assistance, customer support, and secure processing.

We are not affiliated with or endorsed by the Government of Mexico or the State of Quintana Roo.

We’ve supported over 1M customers with travel documentation.

10 years and counting
as a trusted travel-assistance platform. 

Worldwide operation with
200+ team members on four continents. 

We help travellers complete official entry paperwork for Mexico with clarity, speed, and support. We’re proud members of ASTA (American Society of Travel Advisors) and we collaborate with industry-certified partners to deliver a smooth, compliant experience.

Trust & Credentials 

ASTA Member ID (American Society of Travel Advisors) 900397725 

Number ST45847. Address: 10661 N KENDALL DR STE 206A, MIAMI. Florida seller of Travel. Status: Registered 

Florida seller of Travel

Number ST45847. Address: 10661 N KENDALL DR STE 206A, MIAMI. Status: Registered 

Independent service: we are not a government website and we do not provide immigration or legal advice. Final approval of the Visitax payment is issued solely by the relevant government authority.

Who we are

Visitax.us is a travel-support service. Our role is to simplify and securely assist with the required Visitax online payment for visitors to Mexico—so you can focus on your trip, not the paperwork.

What we do 

  • Guided form completion with built‑in checks
  • Document formatting and file validation
  • Email delivery and retrieval guidance
  • Responsive support if something goes wrong

How we work 

  • Compliant workflow: aligned with official entry requirements
  • Secure handling: encrypted transmission and minimal data retention
  • Transparent pricing: clear service fees, no surprises

Trusted partner network

We collaborate with industry-certified service providers to offer travel documentation services in multiple regions. 

Note: Partner logos are shown for affiliation/partnership reference. All trademarks belong to their respective owners. 

Note: Partner logos are shown for affiliation/partnership reference. All trademarks belong to their respective owners. 

Independence & disclaimers 

We are not a government website. We provide document‑preparation and submission support only. We do not offer immigration or legal advice.  The Visitax confirmation is issued by the Government of Quintana Roo, not by Visitax.us.

Customer support 

Questions or need help retrieving your confirmation? Reach our team at info@visitax.us or via the contact page on our website. 

Legal information 

Mailing Address

United States: 10661 N Kendall Dr, St 206A, Miami FL 33176

Company representatives

Guillermo Martinez